Homeowners across Newport News call Big Toms Roofing because we do what we say โ show up on time, explain what we find in plain language, and stand behind every Flat Roof Repair job with a written warranty.
We built Big Toms Roofing to fix a problem every homeowner in Newport News has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Flat Roof Repair crews are local, licensed, and accountable โ every estimate is in writing before a single shingle gets pulled.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Newport News job.
When a tree limb punches through decking or shingles peel back in a wind event, water gets in fast. We prioritize emergency calls in Newport News above scheduled work, get a tarp on within hours, and document everything with photos for your insurance file.
Whether your roof is past its expected lifespan or storm damage made repair impractical, our replacement crews handle permitting, disposal, and installation start to finish, with a written timeline you can plan around.
Commercial roofs fail differently than residential ones โ ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Newport News commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
Buying or selling a home in Newport News? A pre-purchase roof inspection gives you real leverage in negotiations and peace of mind about what you're actually buying โ no guessing about remaining roof life.
A roof is only as good as the parts that direct water off it. We repair and replace step flashing, valley flashing, chimney flashing, and gutters that have pulled away from the fascia โ small jobs that prevent big leaks down the road.
We're not trying to be the biggest Flat Roof Repair company in Newport News, VA โ we're trying to be the one you'd actually recommend to your neighbor.
Every estimate is itemized and handed to you before we touch the roof โ no verbal quotes that change once the ladder comes down.
Local dispatch means less time waiting and more time getting your roof actually fixed.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
If something about the finished work doesn't sit right with you, call us back and we'll make it right โ that's the deal.
Our team has sat through enough adjuster meetings in Newport News, VA to know what documentation actually moves a claim forward.
Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.
{We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Flat Roof Repair jobs in Newport News.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."
"Their inspection before we bought our house flagged ventilation and flashing problems that weren't obvious on a walkthrough. Glad we called them before closing, not after."
Our dispatch radius from Newport News reaches the surrounding Newport News, VA communities as well โ if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Newport News-area zip codes: 23604 23605 23606 23607 23601 23602 23603 23608 23609 23612 23628 23630
Whether it's an emergency or a project you've been planning, +1-855-469-0306 connects you to a real local roofer โ not a call center.
๐ Call +1-855-469-0306 โ Serving Newport News, VA
